Translation Agencies - UK Directory


Terms-Conditions

1. Definitions


  • 1.1 “The Company” means UK Lingual the trading name of UK Lingual and any other brand under which the Company operates.

  • 1.2 "Service" means any interpretation/translation services performed by us for you.

  • 1.3 "Client" means any individual or corporate organisation that requests and receives the services supplied by "the company"

  • 1.4 "Assignment" means agreement between the Client and the company, detailing the service and its nature as requested by the Client

  • 1.5 'Original Works' means the documents, files, materials and works provided by you for the purposes of carrying out the Services.

  • 1.6 'Contract' means the written agreement between the customer and us and consisting of the purchase order from the customer according to these Terms and Conditions.


2. Quotations


  • 2.1 Quotations are not binding on us and a are subject to the written confirmation of your Order, based on the number of words tanslated or hours of interpretation services provided.

  • 2.2 The Contract will be subject to these Terms and Conditions. All terms and conditions appearing or referred to in the order or otherwise stipulated by you shall have no effect.

  • 2.3 Quotations are given on the basis of your description of the source material, the purpose of the translation and interpretation. Such quotations may be amended at any time if, in our opinion, the description of the source materials is materially inadequate or inaccurate.

  • 2.4 These Terms and Conditions are applicable to all Services provided to you unless otherwise agreed between the parties in writing.


3. Price and payment


  • 3.1 Unless otherwise stated, prices are in sterling (GBP) and are exclusive of value added tax and any other tax or duty. We shall invoice you for all appropriate taxes and expenses for which we are liable to collect. The Client shall be liable to pay any penalties or interest on such taxes which are payable by us as a result of your delay in paying such taxes.

  • 3.2 In the event that payment has not been received in 45 days from the date of invoice then an administration charge of £25.00 or 5% of the total amount of the invoice whichever is higher will be applied.

  • 3.3 Failure to pay any invoice in accordance with the foregoing terms, or other terms specified in the Contract, shall entitle us to suspend further work both on the same order, and on any other order from you, without prejudice to any other right we may have.


4. Translation


  • 4.1 The dates for delivery of the Translated Works, or the dates for carrying out the Services, are approximate only and, unless otherwise expressly agreed by us, time is not of the essence for delivery or performance, and no delay shall entitle you to reject any delivery or performance or to repudiate the Contract.

  • 4.2 With regards to certified, legalised, notarised or any other form of ‘official’ translation the Company expects the Client to meticulously check the translation provided in electronic form before the Company will release any hard copy documentation for use. Any amendments, changes, corrections etc will be checked by the Company and its linguistic professionals and then, if acceptable and agreed, the document will be updated. This process may involve numerous rounds of checking and input by the Client.

  • 4.3 Translation work will be despatched to the Client by electronic mail as an electronic file (Word, rtf, pdf, MP3, wav, etc). In the event that the Client requires Work to be supplied in hard copy by post, the Company cannot be held responsible for delays in supply or for any failure in the fulfilment of supply caused by the postal system.

  • 4.4 When the Client requires the Company to utilise a third party such as but not limited to a Notary Public, Solicitor, or the Foreign and Commonwealth Office, the Company cannot be held responsible for any delay in delivery or non-performance of these third parties.


5. Interpreting


  • 5.1 If the Client is unexpectedly absent then the Interpreter shall wait at the venue until 30 minutes after the agreed start time. When the Client has failed to attend an event then the Company shall charge the full service fee for the expected number of hours plus expenses and all cancellations up to 24 hours notice will be charged at full rate plus VAT.

  • 5.2 Company shall make every effort to provide services by the agreed date/time they shall not be responsible for delays in completion caused by events beyond the Company’s control and The Company shall not be liable for failure on the part of the interpreter to any obligations to the Client.

  • 5.3 For Legal Aid funded cases, request for payment on account must be made to the Company as soon as our invoice is received. The invoice must be paid once payment is received from the third party no later than 30 days from the date of the Company’s invoice.

  • 5.4 The Company shall not charge a service fee if the Interpreter is unable to attend an event due to unforeseen circumstances: the Company will endeavour to arrange a substitute interpreter and notify the relevant parties as soon as possible, however no liability is accepted by the Company for failing to do so.

  • 5.5 Prepayment will be required for ALL non-account holding customers prior to an interpreter being confirmed by The Company and shall charge the full service fee if the interpreter is unavoidably late but is still required to perform their tasks.


6. Your Responsibility and Liability


  • 6.1. You warrant, represent and undertake that the materials submitted by you shall not contain anything of an obscene, blasphemous or libelous nature and shall not (directly or indirectly) infringe the Intellectual Property Rights of any third parties. Unless otherwise agreed by us, you (which for the purposes of this clause includes any of your associated companies) shall not, for a period of one year after termination of the Contract, either directly or indirectly, on your own account or for any other person, firm or company, solicit, employ, endeavor to entice away from us or use the services of a translator or interpreter who has provided the Services and/or Translated Works to you on our behalf under the Contract. In the event of your breach under this clause, you agree to pay us an amount equal to the aggregate remuneration paid by us to the translator for the year immediately prior to the date on which you employed or used the services of the translator.

  • 6.2. You agree, upon demand, to indemnify us (which for the purposes of this clause includes our employees, agents and sub-contractors), and keep us indemnified, from all losses, damages, injury, costs and expenses of whatever nature suffered by us to the extent that the same are caused by or related to:

  • 6.3. The use or possession by us of any of the Original Works or materials provided by you in relation to the provision of the Services, including the breach of any Intellectual Property Rights of any third party in or to any such Original Works or materials.

  • 6.4. The processing by us of any data (where 'processing' and 'data' have the meaning given in section 1(1) of the Data Protection Act 1998) in the provision of the Services as anticipated by clause 10 below.

  • 6.5. In the event you require us to provide the Services on your premises, or any other premises designated by you, you shall:

    • 6.5.1. Assign members of staff with suitable skill and experience to be responsible for our activities.

    • 6.5.2. Provide such access to premises, interpretation systems and other facilities which may be reasonably required by us.

    • 6.5.3. Provide such information as may be required by us to carry out the Services and ensure all such information is correct and accurate.

    • 6.5.4. Ensure that all necessary safety and security precautions are in place at your premise.

    • 6.5.5. We shall be entitled to charge you for any additional costs and expenses which we may incur as a result of any hazardous conditions or material encountered at your premises.

    • 6.5.6. We shall not be obliged to continue to perform the Services where we consider, at our sole discretion, this would constitute a breach of warranty given by you in this clause 6, an illegal act or a safety hazard.




7. Intellectual Property


  • 7.1. All Intellectual Property Rights (including, but not limited to copyright) in the Original Works and the Translated Works shall vest in you (or your licensors) but, for the avoidance of doubt, you hereby grant to us (and our sub-contractors) a license to store and use the Original Works and the Translated Works for the duration of the Contract and for the purposes of providing the Services to you.


8. Data Protection


  • 8.1. Each party shall ensure that in the performance of its obligations under these Terms and Conditions it will at all times comply with relevant provisions of the Data Protection Act 1998.

  • 8.2. We acknowledge that if we are required to process any data in the course of providing the Services we shall do so only on your instructions.


9. Miscellaneous


  • 9.1. Neither party shall be liable to the other for any delay in, or failure of, performance of its obligations under the Contract arising from any cause beyond its reasonable control including act of God, government act, war, fire, flood, explosion or civil commotion.

  • 9.2. We may engage any person, firm or company as our sub-contractor to perform any or all of our obligations, and we may assign any or all of our rights and obligations under the Contract.

  • 9.3. Any notice or other communication to be given under these conditions must be in writing and may be delivered or sent by prepaid first class letter post, facsimile transmission or e-mail. Any notice or document shall be deemed served: if delivered, at the time of delivery; if posted, 48 hours after posting; and if sent by facsimile transmission or e-mail, at the time of transmission.

  • 9.4. No waiver by us of any breach of the Contract by you shall be considered as a waiver of any subsequent breach of the same or any other provision.

  • 9.5. If any provision of these Terms and Conditions is or becomes invalid or unenforceable it will be severed from the rest of the Terms and Conditions so that it is ineffective to the extent that it is invalid or unenforceable and no other provisions of the Terms and Conditions shall be rendered invalid, unenforceable or be otherwise effected.

  • 9.6. A person who is not party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.


10. Confidentiality


  • 10.1. Subject to clause 10.3, and (on our part) save as necessary in order for us to provide the Services neither party may use any of the other party's Confidential Information.

  • 10.2. Subject to clause 10.3, neither party may disclose to any other person any of the other party's Confidential Information.

  • 10.3. Either party may disclose the Confidential Information of the other:

    • 10.3.2. To its (or any of its associated company's) personnel, sub-contractor’s personnel or any person whose duties reasonably require such disclosure, on condition that the party making such disclosure ensures that each such person to whom such disclosure is made:

      • 10.3.1.1. Promptly notifies the owner of any such requirement; and

      • 10.3.1.2. Co-operates with the owner regarding the manner, scope or timing of such disclosure or any action the owner may take to challenge the validity of such requirement.



    • 10.3.2. To its (or any of its associated company's) personnel, sub-contractor’s personnel or any person whose duties reasonably require such disclosure, on condition that the party making such disclosure ensures that each such person to whom such disclosure is made:

      • 10.3.2.1 Is informed of the obligations of confidentiality under these Terms and Conditions; and

      • 10.3.2.2. Complies with those obligations as if they were bound by them.





  • 10.4. The obligation of confidentiality contained within this clause 9 shall survive termination of the Contract howsoever caused.


The Contract (and any proceedings whereby one party might be entitled to join the other as a third party) shall be governed by and construed in all respects in accordance with British law and the parties hereby submit to the non-exclusive jurisdiction of the British courts.

These terms and conditions are subject to change without prior written notice.